Retail Resilience in 2020 Our Story

Becker’s Best Shoes

For Amy Becker, owner of Florida retailer Becker’s Best Shoes, it’s been a year of challenges and change. Beginning the year with two stores, the retailer closed one location and relocated its remaining store to a larger space.

Forced to temporarily close her stores in March and April, usually her busiest time of the year, Becker says the store ramped up its website to offer e-commerce options and also focused on upgrading its VIP customer list and its social media interactions and posts.